POLICIES

Terms & Conditions

Terms and Conditions

Effective date: 02/14/2019

1. ACCEPTANCE OF TERMS

Welcome to Boss' Pizza & Chicken ("we," "us," "our," or "Company"). These Terms and Conditions ("Terms") govern your use of our website located at https://bosspizzarc.com/ or https://www.bosspizzaandchicken.com/ (the "Service") and any related services offered by Boss' Pizza & Chicken.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access the Service.

2. DESCRIPTION OF SERVICES

Boss' Pizza & Chicken operates a food service business providing:

  • Online food ordering and delivery services

  • In-store pickup services

  • Catering services

  • Related food and beverage products

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice.

3. USER ACCOUNTS AND REGISTRATION

3.1 Account Creation

To place orders through our Service, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information

  • Maintain and update your account information

  • Keep your login credentials confidential

  • Accept responsibility for all activities under your account

3.2 Account Termination

We reserve the right to terminate or suspend your account at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

4. ORDERS AND PAYMENT

4.1 Order Placement

  • All orders are subject to acceptance and availability

  • We reserve the right to refuse or cancel any order at our discretion

  • Prices are subject to change without notice

  • All orders must be paid for at the time of placement

4.2 Payment Terms

  • We accept major credit cards, debit cards, and other payment methods as indicated on our Service

  • By providing payment information, you represent that you are authorized to use the payment method

  • You agree to pay all charges incurred by you or any users of your account

4.3 Pricing and Taxes

  • All prices are listed in USD and include applicable taxes unless otherwise stated

  • Delivery fees, service charges, and tips may apply as indicated during checkout

5. DELIVERY AND PICKUP

5.1 Delivery Services

  • Delivery is available within our designated service areas

  • Delivery times are estimates and may vary due to weather, traffic, or high demand

  • You must be available to receive your order at the designated delivery address

  • We are not responsible for orders that cannot be delivered due to incorrect address information

5.2 Pickup Services

  • Pickup orders must be collected within the timeframe specified

  • Unclaimed orders may be discarded after reasonable waiting period without refund

6. CANCELLATION AND REFUNDS

6.1 Cancellation Policy

  • Orders may be cancelled within a limited time after placement, subject to preparation status

  • Orders that have already been prepared or dispatched cannot be cancelled

6.2 Refund Policy

  • Refunds will be processed to the original payment method

  • We reserve the right to investigate refund requests

  • Refunds for valid complaints will be processed within 5-7 business days

7. USER CONDUCT

You agree not to:

  • Use the Service for any unlawful purpose or in violation of these Terms

  • Attempt to gain unauthorized access to our systems

  • Interfere with or disrupt the Service

  • Post or transmit harmful, threatening, or inappropriate content

  • Impersonate any person or entity

  • Use automated systems to access the Service without permission

8. INTELLECTUAL PROPERTY

8.1 Our Content

All content on our Service, including text, graphics, logos, images, and software, is the property of Boss' Pizza & Chicken and is protected by intellectual property laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Service for personal, non-commercial purposes.

9. DISCLAIMERS

9.1 Service Availability

We do not guarantee that our Service will be uninterrupted, secure, or error-free.

9.2 Food Allergies and Dietary Restrictions

  • We cannot guarantee that our food products are free from allergens

  • Customers with food allergies or dietary restrictions should inform us before ordering

  • We are not responsible for allergic reactions or dietary complications

9.3 Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the content or practices of these third parties.

10. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Boss' Pizza & Chicken shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill.

Our total liability for any claim arising out of or relating to these Terms or our Service shall not exceed the amount you paid for the specific order giving rise to the claim.

11. INDEMNIFICATION

You agree to indemnify and hold harmless Boss' Pizza & Chicken and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

12. FORCE MAJEURE

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, labor disputes, or supply chain disruptions.

13. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of [Insert State/Jurisdiction]. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in [Insert Location].

14. SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

15. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Boss' Pizza & Chicken regarding the use of our Service.

16. CHANGES TO TERMS

We reserve the right to modify these Terms at any time. Material changes will be communicated through our Service or via email. Your continued use of the Service after changes are posted constitutes acceptance of the new Terms.

17. CONTACT INFORMATION

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]
Website: https://bosspizzarc.com/


Last updated: 02/14/2019

Locally owned and operated serving the best specialty pizzas in town

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